US dashboard is not available

Incident Report for IRONSCALES

Resolved

This incident has been resolved.
Posted Feb 15, 2022 - 16:07 EST

Update

We are continuing to monitor for any further issues.
Posted Feb 15, 2022 - 16:00 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 15, 2022 - 15:59 EST

Investigating

We are investigating an issue with the US site dashboards. Users may report being unable to access the platform.
Posted Feb 15, 2022 - 15:33 EST
This incident affected: EU Site (Dashboard, AppAPI, Office 365 Protection, Google Workspace Protection) and US Site (Dashboard, AppAPI, Office 365 Protection, Google Workspace Protection).