Our team identified and restarted the faulty infrastructure components , IRONSCALES EU platform is back online with realtime protection. emails and messages received during the downtime would be processed and inspected now. we will keep monitoring the system's health to make sure everything works as expected.
Posted Sep 22, 2023 - 08:51 EDT
Identified
we have identified the source cause of the issue and working to resolve it.
Posted Sep 22, 2023 - 08:32 EDT
Investigating
we are investigating a issue with email inspection in IRONSCALES EU region. (members.eu.ironscales.com), our engineering team is working to resolve the issue.
Posted Sep 22, 2023 - 08:32 EDT
This incident affected: EU Site (Office 365 Protection, Google Workspace Protection, MS Teams Protection).